Support external sales team/Regional Sales Managers to actively promote/market Flexitallic (company) and its Products and Services. Grow brand awareness, through pre-qualifications and approvals with major end-user customers. Furthermore, support external sales team to deliver continuous technical solutions with major end-users/customers, without compromising on company’s core values.

• Protect and grow the business in compliance with company’s strategy.
• Promote new and innovative sealing solutions to customers as per the company’s strategy in the world area/region.
• Work closely with the external sale team, be involved in retaining all existing accounts and maintain regular contact with customers, as necessary.
• Support external Sales to develop/acquire new customers.
• Answer Techno-commercial queries from customers.
• Collaborate with Application Engineering and provide technical advice on the Flexitallic products and services to ensure that specific customer application demands are met.
• Prepare and send the Quotation in an effective and timely manner, follow the necessary approval process.
• Participate in internal and external meetings and conferences, as and when required.
• Review Contracts/Customer Purchase Orders, enter only the clean orders into the business system.
• Issue Sales Order/Order Acceptance and send it to customer in a timely manner.
• Issue the job sheets and other relevant documents for production.
• Liaise with Operations team to monitor the progress of orders and advise customers, if necessary.
• Deal with all customer concerns in a friendly and helpful manner and report to Quality Manager.
• Establish and maintain effective working relationships with customers and co-workers.
• Report to the Manager about any outstanding issues/customer concerns. Log customer feedback on quotations/offers and keep accurate records in an easily accessible manner.
• Review the open quotations/offers with Regional Sales Managers to maximize the business.
• Support internal departments with customer/application details to build marketing campaigns.
• Strictly follow company’s “Trade compliance Procedure” and make sure to do the business only if legally and ethically correct.
• Be proactive in the conversation of quote to cash process.
• Any other duties assigned by the top management are deemed necessary to grow the business in the region.

• Minimum of 3-4 years’ experience in industrial sales/key account management.
• Must be commercially astute.
• Excellent communication in English.
• Working proficiency in Microsoft office and any ERP/business system.

Desirable

• Experience in the gasket/sealing industry
• Some knowledge of selling technical/engineered solutions would be advantageous.

Essential Qualifications

• Degree/Diploma in Engineering

Suitable candidates may send their resume to hr@flexitallic.ae